Last updated: November 10, 2026
The short version. Use our products lawfully and respectfully, keep your account secure, and remember that you own your content. If your organization has a separate written agreement with us, that agreement comes first.
1. Agreement
These Terms of Use (“Terms”) are an agreement between you and Nunatak LLC (“Nunatak,” “we,” “us”), an Alaska limited liability company. They apply to this website and to our products and services, including Rookery, Kittiwake, Gangway, Cairn, Icefield and IceCap, on the web and in our mobile apps (together, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.
If you use the Services on behalf of an organization, you agree to these Terms for that organization and confirm that you have authority to do so. If your organization has signed a separate agreement with us for a Service, that agreement controls where it conflicts with these Terms.
2. Who can use the Services
You must be at least 13 years old to create your own account. Accounts for younger children must be created and managed by a parent, guardian or the child’s organization, who agrees to these Terms on the child’s behalf. You must not use the Services if the law prohibits you from doing so.
3. Your account
Give accurate information when you sign up and keep it up to date. Keep your password private, and tell us right away at support@nunatak.cloud if you think someone has used your account without permission. You are responsible for activity under your account.
4. Acceptable use
Do not use the Services to:
- break the law or violate anyone’s rights, including privacy and intellectual property rights;
- harass, threaten, exploit or endanger anyone, especially children;
- send spam or misleading messages, or collect other users’ information without permission;
- upload malware or try to break, overload, probe or get around the security of the Services;
- access the Services by automated means except through features or interfaces we provide for that purpose; or
- copy, resell or reverse engineer the Services except as the law allows.
We may remove content or suspend access that we reasonably believe breaks these rules.
5. Your content
You and your organization keep ownership of the content you put into the Services. You give Nunatak permission to host, store, copy, process and display that content only as needed to provide, secure and improve the Services for you. You are responsible for having the rights to the content you upload.
6. Our software and brands
The Services, including their software, design and content, belong to Nunatak and its licensors and are protected by law. Nunatak, Rookery, Kittiwake, Gangway, Cairn, Icefield and IceCap are names and brands of Nunatak LLC. These Terms give you a limited, personal, non-exclusive, non-transferable right to use the Services as intended; they do not transfer any ownership to you. If you send us feedback or ideas, we may use them without obligation to you.
7. Fees and payments
Some Services are paid. Prices, billing periods and any fees are shown when you purchase or are set out in your organization’s agreement with us. Payments are handled by third-party payment processors, such as Stripe, under their own terms. Unless the law or your agreement says otherwise, fees are not refundable. Where an organization uses our products to collect payments from its own members or customers, that organization is responsible for its prices, refunds and obligations to them.
8. Other services
The Services may connect to products and websites run by other companies, such as payment processors, cloud providers and app stores. We are not responsible for those services, and your use of them is governed by their terms.
9. Mobile apps
If you download one of our apps from the Apple App Store or Google Play, these Terms are between you and Nunatak only, not Apple or Google, and Nunatak, not Apple or Google, is responsible for the app and its support. Your use of the app must also follow the app store’s rules. Apple and its subsidiaries are third-party beneficiaries of these Terms for apps downloaded from the App Store and may enforce them against you.
10. Products in development
Some products or features may be offered as previews, early access or beta versions before they are finished. They may change, be incomplete or be withdrawn, and are provided as they are.
11. Changes and availability
We work to keep the Services available and reliable, but we may change, pause or stop features, and the Services may sometimes be unavailable for maintenance or reasons outside our control. We will try to give reasonable notice of significant changes that affect you.
12. Ending use
You may stop using the Services at any time. We may suspend or end your access if you break these Terms, if required by law, or to protect the Services or other users. Sections that by their nature should continue after access ends, such as ownership, disclaimers, limits of liability and governing law, will continue.
13. Disclaimers
To the fullest extent the law allows, the Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Services will be uninterrupted, error-free or completely secure.
14. Limitation of liability
To the fullest extent the law allows, Nunatak will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the greater of the amount you paid us for the Service in the 12 months before the claim arose, or one hundred US dollars. Some places do not allow these limits, so they may not all apply to you.
15. Indemnity
If you use the Services for a business or organization, that business or organization agrees to defend and hold Nunatak harmless from claims arising from its content, its use of the Services or its breach of these Terms.
16. Governing law
These Terms are governed by the laws of the State of Alaska, without regard to its conflict-of-law rules. Any dispute that cannot be resolved informally will be heard in the state or federal courts located in Alaska, and you and Nunatak consent to their jurisdiction. Before filing a claim, please contact us so we can try to resolve it.
17. Changes to these Terms
We may update these Terms from time to time. We will post the new version here with a new “Last updated” date, and if the changes are significant we will give notice in the Services or by email. Continuing to use the Services after the changes take effect means you accept them.
18. Contact
Nunatak LLC, Juneau, Alaska, United States
Email: support@nunatak.cloud